Kubota Machinery Indonesia (KMI) is committed to deliver quality warranty service and quality guarantee to all Kubota products it sold to further increase customers trust and ease-of-mind in regards to Kubota product quality.
Kubota Machinery Indonesia provides up to 1 year of warranty service.
Kubota Machinery Indonesia guarantees that all damages caused by material imperfections or production process issues will be replaced or repaired without any additional fees.
Below are rhings that are not covered by the warranty:
KMI has mechanics from its dealership spread across all of Indonesia. To better maximize KMI service coverage and minimize customer downtime.
KMI will always strive to ensure that our dealer mechanics has the right competency in order to provide the best possible after sales experience, from training, repair, routine maintenance education, and proper operation of equipment.
With professional service quality, KMI would like to ensure customers peace-of-mind regarding Kubota dealership mechanics while servicing the customers machineries.
Kubota Machinery Indonesia annually hold yearly training regiment for its dealer mechanics and technicians. KMI has several topics and levels that are matched with the competency level of our mechanics.
In this pressing time, KMI continues to train its mechanics online.
Kubota Machinery Indonesia held annual evaluation of its dealerships, to ensure the best-in class service quality for its customers.
Customer satisfaction is one of our main motivation of maximizing the quality of service from our mechanics. KMI will also ensure that the facilities, experts, and the dealership service experience is in-line of Kubota exacting standards.
Human Resources
Kubota also strives to fulfill customers after sales experience with considerations to its human resources, whether it’s off-site or on-site workers. The amount of personnel are adjusted with the total farm machinery population ratio across Indonesia in order to better fulfill the needs of its customers.
Facilities
The best service has to be supported with the proper supporting facilities. Kubota provides its dealerships across Indonesia with maintenance facilities and proper supporting equipment to its standards.
Service
KMI always prioritizes the relationship between customer and Kubota. After the warranty period ends, our staff will always schedule periodic visits to the customer to provide periodic checks and to communicate consumer feedbacks to keep providing service and related maintenance in-line with the customer needs.
Some of the activities KMI kept promoting are:
Kubota e-learning is a web platform that hosts a collection of course content for self-paced online training.
Kubota e-learning is specially designed for authorized Kubota dealer mechanics as a learning media and increase mechanic knowledge about Kubota products. Dealer mechanics can choose course topics that suit their individual preference needs. KMI as Kubota’s principal in Indonesia always strives to provide support that can support the skills and knowledge of mechanics that are useful when providing services to consumers.
Kubota e-learning can be accessed via computer or smartphone as long as there is a network, so mechanics can learn anytime and anywhere. With this convenience, there is no longer anything preventing mechanics from growing their skills.
Kubota video tutorials is a video resource center for tutorials that are very useful for keeping Kubota engines in top condition. On this website, there are tutorials on how to operate Kubota products properly, how to perform proper routine maintenance and how to make a good rice nursery. Kubota video tutorials can be accessed through a tab on this website using a computer or smartphone.
Kubota has factories not only in Japan, but also in Thailand and China
Kubota has dealerships spread across Indonesia in order to quickly respond to its customer needs, Kubota also have several after sales activities such as free service, mechanic visits, customer gathering, driving school and service camp
Yes, you can use B-30 Biodiesel without any problems with Kubota farm machineries. Do note that some models require parts replacement before using the B-30. For further information, please contact your nearest Kubota authorized dealership.
The air intake filter should be cleaned every 50 hours or faster depending on the condition of the filter. Kubota products often has an indicator behind the filter to check for filter dust intensity, you should clean the filter when the indicator displays red.
Because there might be several metal shavings caused by manufacturing process left in the engine. This is incredibly common in diesel engines. If you replace the engine oil after the first 50 hours, you will be able to use the Kubota machinery better and with added peace-of-mind
To extend the lifetime of Kubota diesel engine, we recommend using Kubota genuine engine oil which has been formulated specifically for Kubota engines. Due to the fact that Kubota has some strict standards regarding oil quality and the additives inside. You can easily purchase Kubota genuine engine oil in dealerships all across Indonesia
The hydraulic fluid used in Kubota farm machineries not only used for hydraulic lift, but in combine harvesters, the hydraulic fluid also used in HST, brakes, and reaper arm operation. In order to prolong the lifetime and performance of the HST, we recommend using Kubota UDT3 that is specially formulated with the right additives for Kubota farm machinery hydraulics components. You can easily purchase Kubota genuine engine oil in dealerships all across Indonesia
Kubota coolant should not be mixed with other coolant or well water due to possibility of causing clumping inside. If you ran out of coolant while in the field, you should only make sure to top it off with either genuine Kubota coolant or distilled water instead.
Perform routine daily inspection such as checking engine oil levels, transmission and hydraulic fluid levels, and coolant fluid level. And then perform cleaning of outer air filter, radiator air filter, engine cover air filter, and cleaning the water over at water separator. Then apply grease on the roller and lubricate chain and cutting knives/reaper. Routine inspection before work is important to ensure that the unit is in prime condition before performing its tasks.
We do not recommend using other implement aside from what implement Kubota recommended for the tractor model. Due to the fact that each tractor model has different performance limit and physical dimension. Improper implement can cause breakage in the tractor, especially in hydraulics and PTO transmission.
The cause was improper operation, when using rotary operator often does not lift the rotary while performing turns or making a spin.
Normally due to lack of routine daily maintenance such as checking the fan belt, radiator fin, oil cooler fin, radiator cap, and coolant reservoir tank before starting work. You can prevent overheating by performing all the steps above.
If you perform harvest operation while raining, it can cause clogging in the concave section caused by the clumping together of wet rice grains.
We do not recommend stacking the harvested rice sacks on top of the combine harvester. It will greatly increase the combine harvester weight, which will then cause other parts such as crawler to fail early, and overly tax the engine and hydraulics and can cause breakages on said parts.
There are a lot of contributing factors. First before sowing there are a lot of thing to be mindful of such as soil selection, soil pH measurement, seedling selection, seedling maintenance, fertilizer selection, and proper operating techniques of said Kubota SPV transplanter.
There are no restrictions for you to fix your own machinery or to visit whichever workshop nearby. However we do recommend you to contact the nearest Kubota dealership mechanic instead. Kubota dealership mechanics/technicians has been trained especially for this, we recommend you to leave the repairs to them instead to find the root cause of said problem and to better prevent said issue to occur in the future.
You can contact Halo Kubota! call center at 0821-8686-8677 via SMS, WhatsApp or voice call. We will immediately follow you up on your issue.
Attention
PT Kubota Machinery Indonesia (KMI) is making this proprietary material available for your convenience. You must accept these Terms of Use before using KMI ’s Illustrated Parts List system. Your access to, and use of, the Website and its materials is conditioned upon your acceptance and compliance with these Terms in their entirety.
Term and Conditions
For various reasons, we strongly recommend that you contact a nearby, authorized Kubota dealer for all maintenance, service, and replacement parts for your Kubota equipment. KMI will not be responsible for any type of damage, injury or loss resulting from incorrect or improper adjustment, repair or replacement done by the owner or operator. KMI’s Illustrated Parts List Website does not have parts online ordering capability. You must contact an authorized Kubota dealer if you wish to purchase parts for your Kubota equipment.
Parts applications may be dependent on a unit’s serial number. Serial number applicability is shown in the illustrated Parts List. In very rare cases, the serial number break may not be exact. Therefore, it is important that part number applicability be confirmed by an authorized Kubota dealer prior to ordering. Always have your exact model designation and serial number available when placing a parts order with an authorized Kubota dealer. KMI assumes no responsibility whatsoever in the event any incorrect parts are ordered, delivered or installed. Further, you should understand that parts may no longer be available for Kubota equipment due to the passage of time.
The information contained in this Website is provided to you “AS IS,” for your informational purposes only, without any representation or warranty of accuracy or completeness of information or other warranty of any kind, including any implied warranty of quality, merchantability, fitness for a particular purpose or non-infringement. In no event will KMI be liable to any person or entity for any direct, indirect, incidental, special or consequential damages arising from use of KMI’s Illustrated Parts List Website.
The information on this Website may be changed, updated or deleted at any time without prior notice. KMI may make improvements and/or changes in the products and/or the programs described in this material at any time. KMI makes no warranties that this Website will operate uninterrupted or error free or that any error will be corrected. KMI does not warrant that this Website is compatible with your computer equipment or that this Website or its server is free of errors or viruses, worms or “Trojan horses” and KMI is not liable for any damage you may suffer as a result of such potentially harmful features.
Additionally, KMI makes no representations or warranties whatsoever about any other Website which you may choose to access through this Website.
Links provided by KMI to such Websites are provided solely for your convenience and should not be deemed to imply that KMI endorses those Websites or any content therein.
Kubota Corporation or PT Kubota Machinery Indonesia owns all intellectual property (including copyright) and other rights to the materials on this Website. You are authorized to view, download and reproduce the materials at this
Website only for your personal use. No further reproduction or publication and no commercial use may be made of the materials on this Website without the prior written permission of KMI.
You may not make any part of this Website available as part of another web site whether by hyperlink framing on the internet or otherwise. This Website and its content may not be used to construct a database of any kind nor may the Website and its content be stored (in whole or part) in databases for access by you or any third party or for distribution.
PT Kubota Machinery Indonesia has endeavored to make the information on this website as accurate as possible. However, errors may inadvertently have occurred. This Website may contain other proprietary notices and conditions of use, the terms of which must also be observed and followed as they apply to the particular portions of this Website for which they are intended.
KMI may modify any of these Terms of Use at any time without prior notice.
This Illustrated Parts List system contains parts list information of Indonesia models only. The information may be inaccurate for models sold by Kubota distributors in other countries. Therefore, Kubota customers outside of Indonesia should not use this Illustrated Parts List system to identify parts for their unit.
Attention
PT Kubota Machinery Indonesia (KMI) is making this proprietary material available for your convenience. You must accept these Terms of Use before using KMI ’s Illustrated Parts List system. Your access to, and use of, the Website and its materials is conditioned upon your acceptance and compliance with these Terms in their entirety.
Term and Conditions
For various reasons, we strongly recommend that you contact a nearby, authorized Kubota dealer for all maintenance, service, and replacement parts for your Kubota equipment. KMI will not be responsible for any type of damage, injury or loss resulting from incorrect or improper adjustment, repair or replacement done by the owner or operator. KMI’s Illustrated Parts List Website does not have parts online ordering capability. You must contact an authorized Kubota dealer if you wish to purchase parts for your Kubota equipment.
Parts applications may be dependent on a unit’s serial number. Serial number applicability is shown in the illustrated Parts List. In very rare cases, the serial number break may not be exact. Therefore, it is important that part number applicability be confirmed by an authorized Kubota dealer prior to ordering. Always have your exact model designation and serial number available when placing a parts order with an authorized Kubota dealer. KMI assumes no responsibility whatsoever in the event any incorrect parts are ordered, delivered or installed. Further, you should understand that parts may no longer be available for Kubota equipment due to the passage of time.
The information contained in this Website is provided to you “AS IS,” for your informational purposes only, without any representation or warranty of accuracy or completeness of information or other warranty of any kind, including any implied warranty of quality, merchantability, fitness for a particular purpose or non-infringement. In no event will KMI be liable to any person or entity for any direct, indirect, incidental, special or consequential damages arising from use of KMI’s Illustrated Parts List Website.
The information on this Website may be changed, updated or deleted at any time without prior notice. KMI may make improvements and/or changes in the products and/or the programs described in this material at any time. KMI makes no warranties that this Website will operate uninterrupted or error free or that any error will be corrected. KMI does not warrant that this Website is compatible with your computer equipment or that this Website or its server is free of errors or viruses, worms or “Trojan horses” and KMI is not liable for any damage you may suffer as a result of such potentially harmful features.
Additionally, KMI makes no representations or warranties whatsoever about any other Website which you may choose to access through this Website.
Links provided by KMI to such Websites are provided solely for your convenience and should not be deemed to imply that KMI endorses those Websites or any content therein.
Kubota Corporation or PT Kubota Machinery Indonesia owns all intellectual property (including copyright) and other rights to the materials on this Website. You are authorized to view, download and reproduce the materials at this
Website only for your personal use. No further reproduction or publication and no commercial use may be made of the materials on this Website without the prior written permission of KMI.
You may not make any part of this Website available as part of another web site whether by hyperlink framing on the internet or otherwise. This Website and its content may not be used to construct a database of any kind nor may the Website and its content be stored (in whole or part) in databases for access by you or any third party or for distribution.
PT Kubota Machinery Indonesia has endeavored to make the information on this website as accurate as possible. However, errors may inadvertently have occurred. This Website may contain other proprietary notices and conditions of use, the terms of which must also be observed and followed as they apply to the particular portions of this Website for which they are intended.
KMI may modify any of these Terms of Use at any time without prior notice.
This Illustrated Parts List system contains parts list information of Indonesia models only. The information may be inaccurate for models sold by Kubota distributors in other countries. Therefore, Kubota customers outside of Indonesia should not use this Illustrated Parts List system to identify parts for their unit.
